Most Recent

By:
Liezel Porras
Nov 6, 2026
AI
Operational Insights
Before scaling AI in healthcare operations, consider five questions about ownership, human review, escalation, task completion, and multisite consistency.
Before Scaling AI in Healthcare Operations, Ask These Five Questions
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By:
Jezreel Eunice Dela Peña
Jun 30, 2026
Operational Insights
Growth brings new operational demands. The organizations that scale well usually prepare before the pressure arrives.
Preparing Healthcare Operations for Growth
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By:
Jezreel Eunice Dela Peña
Jan 30, 2026
Operational Insights
Referral management often lives in the background of healthcare operations. It is necessary, but rarely seen as strategic.
Referral Management Is Central to Care Continuity
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By:
Jezreel Eunice Dela Peña
Sep 3, 2025
Operational Insights
A prior authorization delay occurs when payer approval for a test, procedure, or medication stalls due to missing documentation, payer requirements, or unanswered requests.
How Can Health Systems Reduce Prior Authorization Delays?
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