Clinical Support, Administrative, and Operational Services
We adapt with you. Our services evolve with your practice and the industry.
Adapting to What’s Next
We adapt with you. Our services evolve with your practice and the industry.
Operational Services Built on Experience
No Absentee Service
When your Virtual Medical Assistant is temporarily unavailable, another fully trained VMA steps in. They're familiar with your systems, ensuring consistent operations with minimal disruption.
Value-Based Care
Support for practices in value-based care programs, including ACOs. Staff are trained for operational tasks aligned with VBC goals.
Support for patient communication needs beyond your regular office hours: evenings, weekends, and holidays. Staff follow your protocols for triage, medication guidance, and general inquiries.
Modernizing Clinic Setup
Transition from paper-based processes to digital workflows, bringing outdated systems up to date.
Staffing in Operations
Full-service support behind the scenes and beyond admin
Virtual Medical Assistant Manager
Manages staff performance and ensures alignment with client operations
Compliance Team
Compliance officers maintain operational integrity by ensuring adherence to legal standards and internal policies through monitoring, auditing, and training
Head of Compliance
Compliance Officer
Security Team
Maintain secure systems and safeguard PHI in compliance with HIPAA and company standards
HIPAA Officer
Director of HIPAA Compliance
Learning Resource Center
Develop staff skills through ongoing training programs aligned with current healthcare trends and technologies
Learning Manager
Onboarding Manager
Content Developer Officer
Medical Skills Assessor
LMS Administrator
IT & Tech
Technical infrastructure maintenance, client system integration, and secure data management
Head of IT
IT Manager
Client IT Support
Staff IT Support
Human Resources
Management of recruitment, onboarding, payroll, benefits, and employee welfare
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