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The medical office is a miniature business intersecting with many large company issues. Sourcing, work processes, tech challenges, outsourcing.
Looking at telemedicine as a main health service rather than as a temporary stopgap measure is key to the modern medical office. Simple things like contactless paperwork and payment are benefiting the whole health delivery system.
Reference: https://www.forbes.com/sites/servicenow/2020/09/17/5-operating-model-changes-for-our-new-normal/amp/
Don Wicklegren is Xilium's founder. He is a technologist by profession who started his career pre-internet in remote medical technology and learning. He has worked in both small and large corporations with world-wide remote staff and became a part of the team who developed the first commercial internet. As an entrepreneur, he started his first technology company in 2001. In Xilium, he focuses on innovating solutions for the US healthcare system.